On successfully installing LSA, you can re-create the issue to collect the required log files for the VMware operating system.
Perform the following steps:
-
Stop the provider service by running the /etc/init.d/sfcbd-watchdog stop command.
-
Copy the
providerTraceLog.properties
file from /etc/cim/lsi directory to a temporary directory.
-
Modify the
providerTraceLog.properties
, and set the debug level by uncommenting the following line:
#LEVEL=ERROR"
to "LEVEL=DEBUG
-
Save the
providerTraceLog.properties
file.
-
Copy and replace the
providerTraceLog.properties
file from the temporary directory to the /etc/cim/lsi directory.
-
Restart the provider service by running the /etc/init.d/sfcbd-watchdog start command.
-
Re-create the issue.
-
Run the following command to collect the complete LSA logs:
-
Share the location of the log file and where the log file was generated with the Technical Support Team.